fuj9 Responsible Gaming
fuj9 believes entertainment should always be controlled and enjoyable. Our protection tools and support team are by your side — always, in every situation.
Keep Gaming from Becoming a Problem
As a safe and reliable platform, fuj9 believes online betting is a form of entertainment — not a source of income. We have introduced multiple protective tools and policies to ensure every player's experience remains positive. Our goal is to create a fair, transparent, and enjoyable environment for all players in Bangladesh.
Gambling should be treated as a leisure activity, but it can sometimes become a problem for some people. If you or someone you know feels that gaming habits are getting out of control, please read the information on this page carefully and contact us if needed.
Stay in Control
Deposit Limit
At fuj9, you can set the maximum amount you deposit daily, weekly, or monthly. Once set, the limit takes effect immediately. Increasing a limit requires a 7-day waiting period, but decreasing it takes effect right away.
Time-Out Break
If you want to take a temporary break, set a time-out from 24 hours up to 6 weeks. During this period, you will not be able to play games or make deposits. Reactivating your account before the break ends is not possible.
Self-Exclusion
If you feel you need a long-term break, choose self-exclusion for anywhere from 6 months to 5 years. During this time your account will be completely closed and no promotional messages will be sent.
Time Tracking
fuj9's session reminder feature lets you know how long you have been playing. You can receive a notification every hour or at a set interval, helping you stay aware.
Loss Limit
Set the maximum amount you are comfortable losing within a given period. Once that amount is reached, fuj9 will automatically restrict your gaming session to prevent further loss.
24/7 Support
Our support team is available seven days a week, 24 hours a day via live chat and email ([email protected]). You can communicate in both Bengali and English. Whatever the issue — we are here.
Recognise the Signs of a Problem
Betting is entertainment for most people, but for some it can turn into an addiction. If you notice the following signs in yourself, it is time to seek help.
- You keep placing larger bets in the hope of winning back money you have lost.
- You are spending money on betting instead of household expenses or bills.
- You want to stop gaming but cannot, or you feel restless when you try.
- You are being dishonest with family or friends about your betting.
- You are prioritising gaming over work, studies, or relationships.
- You are turning to betting to relieve stress or anxiety.
How to Use the Protection Tools
Access Your Account
Log in to your fuj9 account and go to Account Settings. You will find the "Responsible Gaming" section there.
Choose the Tool You Need
Deposit limit, loss limit, session timer, time-out, or self-exclusion — activate whichever one suits you.
Get Support at Any Time
If you have questions about the tools or need direct help, contact us via live chat or at [email protected].
For 21+ Only
Under fuj9's policy, only those aged 21 or above may create an account and play games. Age verification is completed at registration. If any information is found to be false, the account will be closed.
If there are minors in your household, install parental control software on your device and keep your fuj9 account password secure. Never share your login details with anyone.
- Use a strong password and change it regularly.
- Avoid saving your password in the browser.
- If you log in on a public device, log out when your session is done.
- Do not share your login details with family or friends.
Questions About Responsible Gaming
Set Your Limits Today
Use fuj9's protection tools for a safe and enjoyable gaming experience. Set your own budget and time limits.